Conversations (Inbox)
Managing messages, email/SMS/Facebook/Instagram conversations, templates, and snippets.
- A2P 10DLC Campaign Use Cases for Childcare Messaging
- A2P 10DLC Messaging Fees: Registration, Monthly, and Carrier Costs
- A2P Campaign Registration: Step-by-Step Guide for Text Messaging Compliance
- A2P Sole Proprietor Brand Registration for 10DLC Text Messaging
- Activity Cards for Your Contacts
- Add a Marketing Opt-Out Button to Your WhatsApp Templates
- Add Enrollio's Chat Widget to Your Duda Website
- Add Enrollio's Chat Widget to Your Weebly Website
- Add Enrollio's Chat Widget to Your Wix Website
- Adding Custom Fields to Your Chat Widget Contact Form
- AI Action Tracking in Conversations
- Auto-Pilot Mode: Let AI Handle Parent Conversations Automatically
- Automation Action - WhatsApp
- Automation Action - WhatsApp Customer Service Window Check
- Building Conversation Flows with Enrollio AI
- Can I use my existing WhatsApp number with Enrollio?
- Chat Widget - Connect Families via WhatsApp
- Chat Widget Attribution - Track Where Your Conversations Come From
- Chat Widget Notification Sounds
- Checking Conversation Message Details
- Collect Parent Details Before Live Chat Starts
- Connect Instagram Direct Messages
- Conversation AI
- Conversations - Activity Cards
- Conversations FAQs
- Conversations Not Loading Correctly? Here's What's Happening
- Conversations Overview
- Customizable Message Field in Chat Widgets
- Customize Your Chat Widget: Placement, Style & Messaging
- Do I Need a Meta Business Account to Use WhatsApp in Enrollio?
- Email Bot Detection
- Enhanced Call Tracking and User-Selected Status Updates in Enrollio
- Enhancements and Bug Fixes: Voice Billing, Security Updates, and More for Your Dance Studio
- Enrollio AI: Smarter Query Detection for Parent Conversations
- Error: "This number is registered to an existing WhatsApp account"
- Error: "This phone number is already registered to a WhatsApp account"
- Facebook & Instagram Messaging Setup
- Facebook and Instagram Chat Widgets
- Forward Emails from Conversations in Enrollio
- Getting Started with Chat Widget
- Getting Started with the Conversations Tab
- Group Chat for SMS: Enhanced Collaboration in Enrollio Conversations
- Group SMS Chat – Keep Your Dance Families and Staff on the Same Page Instantly
- Group Text Messaging: Chat with Multiple Families at Once
- How to Add a Countdown Timer in WhatsApp Templates
- How to Add Internal Comments & Mention Team Members in Conversations
- How to Add Multiple Chat Widgets to Your Enrollment Site
- How to Appeal WhatsApp Template Reclassification from Utility to Marketing
- How to Attach Files to an Email or SMS
- How to Change Your WhatsApp Business Display Name
- How to Create a Conversation Form for Facebook Ads
- How to Create and Share Conversation Views
- How to Create WhatsApp Templates for Parent Communication
- How to Dispute an Enrollio Review and Check on the Dispute Status
- How to Enable and Customize Live Chat Notifications
- How to Enable WhatsApp in Your Enrollio Account
- How to Fix Duplicate Parent Records from WhatsApp Messages
- How to Fix WhatsApp Eligibility Error During Onboarding
- How to Fix WhatsApp OTP Verification Issues
- How to Fix WhatsApp Verification Issues
- How to Install Enrollio's Chat Widget
- How to Mark Conversations as Read
- How to Remove a WhatsApp Phone Number
- How to Request Reviews via WhatsApp
- How to Save Draft Messages in Conversations
- How to Select Enrollio SMS To and From Numbers
- How to Send a Test Email in Conversations
- How to Send Images, Videos, Audio, and Documents via WhatsApp
- How to Send WhatsApp Media in Automations: Images, Videos, Audio, Documents
- How to Send WhatsApp Media Messages from Your Mobile Device
- How to Set Up and Track Response Time SLAs in Conversations
- How to Set Up and Use Trigger Links in WhatsApp Templates
- How to Set Up WhatsApp for Your Childcare Center
- How to Troubleshoot SMS Sending Errors in Enrollio
- How to Troubleshoot WhatsApp Stuck in Pending Status
- How to Understand and Manage the Contact Engagement Score
- How to Use Activity Cards in Conversations
- How to Use Attachments in Enrollio Conversations
- How to Use Chat Attachments in Your Website Chat Widget
- How to Use Email Bot Detection
- How to Use Live Chat Triggers and Actions
- How to Use Quick Replies for Facebook & Instagram Messages
- How to Use the All-in-One Chat Widget
- How to Use the Document Manager in Conversations
- How to Use the WhatsApp Business Onboarding Checklist
- How To Use Trigger Links in SMS
- How to Verify Your Phone Number for WhatsApp Business
- Important Update: WhatsApp Marketing Messages to U.S. Numbers Paused Starting April 1, 2025
- Important Updates for A2P 10DLC Messaging
- Important: Verify Your Sole Proprietor Brand for Text Messaging
- Improved Inbox Experience with Enhanced Reply Threads in Enrollio
- Improved Number Validation for Accurate Communication in Enrollio
- Improved Trust Center and Text Messaging Registration
- Incoming Text Messages Show in Conversations but Aren't Forwarded to Your Phone
- Interactive WhatsApp Messages
- Internal Chat: Private Team Communication
- Live Chat with Website Visitors
- Managing Conversations in Enrollio's Virtual Assistant Platform
- Managing Manual Call and Text Tasks
- Managing Read and Unread Conversations
- Managing Your WhatsApp Business Profile
- Missed Call WhatsApp Follow-Up — Overview & Setup
- Notes and Task Management in Conversations Module
- Quick Ad Creation from WhatsApp & Social Planner
- Quick Replies (Snippets)
- Register Your Phone Numbers for A2P 10DLC to Avoid Higher Messaging Fees
- Rename Enrollio Help Center Article
- Right Panel & Expandable Sidebar in Messages
- Schedule WhatsApp Messages
- Send Bulk WhatsApp Messages to Parents
- Send WhatsApp Voice Notes in the Mobile App
- Send WhatsApp Voice Notes to Parents
- Send WhatsApp Voice Notes with Transcriptions
- Set Business Hours for Your Chat Widget
- Set Up Automatic Opt-Out and Sender Info Updates for Text Messaging Compliance
- Set Up Live Chat on Your Enrollment Site
- Setting Up Tour and Appointment Notifications: Email, In-App, Text & WhatsApp
- SMS Restriction History and Enhancements in Enrollio
- Speed Wins Enrollments: Streamline Your Center's Social Messaging
- Text Message Templates - Overview
- Text Messaging Analytics Overview
- Text Messaging Ramp Progress Card
- Text Snippets: Reusable Message Templates
- The Ultimate Guide to SMS Best Practices with Enrollio
- Track Chat Widget Activity Using Google Analytics 4 (GA4)
- Troubleshooting a Restricted WhatsApp Business Account
- Troubleshooting WhatsApp Chat History Sync After Setup
- Understanding A2P 10DLC Registration for Text Messaging
- Understanding AI Response Details in Conversations
- Understanding Conversation Filters in Enrollio
- Understanding Snippets in Enrollio
- Understanding Your WhatsApp Business Phone Number Quality Rating
- Upcoming Changes to WhatsApp Business Platform
- Updated Messaging Guidelines for the U.S. & Canada
- Using Filters and Bulk Actions in Conversations
- View & Edit AI Response Details in Conversations
- View Policy Violation Details for Your WhatsApp Business Account
- Voice AI Chat Widget for Your Enrollment Site
- Voice AI Chat Widget Security Protection
- Web Chat in Conversations
- Web Chat Widget - Advanced Configuration & Developer API
- WhatsApp - Organize Templates Using Folders
- WhatsApp Audit Logs
- WhatsApp Automation Guide
- WhatsApp Automation: Click-to-WhatsApp Ads & Facebook Page CTA
- WhatsApp Business Display Name Guidelines
- WhatsApp Coexistence: Use Your Phone and Enrollio Together
- WhatsApp Contact Validation and Smart Lists
- WhatsApp Delivery Status in Automations
- WhatsApp Error: "Message failed to be delivered to maintain healthy engagement"
- WhatsApp Error: "Message type is currently not supported"
- WhatsApp Flows: Book Tours Directly in Chat
- WhatsApp Marketing & Bulk Messaging: Quality Score & Deliverability Best Practices
- WhatsApp Media Templates for Childcare Centers
- WhatsApp Message Errors: Meta Chose Not to Deliver and Message Undeliverable
- WhatsApp Message Fails with "Invalid Parameter" Error
- WhatsApp Message Not Delivered: Common Causes and Solutions
- WhatsApp Messaging Limits
- WhatsApp Settings
- WhatsApp Smart Actions: Build Intelligent Conversations That Respond to Parents
- WhatsApp Template Error: Body Parameter Contains URL
- WhatsApp Template Error: Can't Add New English (US) Content While Existing Content Is Being Deleted
- WhatsApp Template Statuses and Best Practices
- WhatsApp: Automation Statistics
- WhatsApp: Send Message Templates and Snippets
- WhatsApp: Template Performance Analytics
- WhatsApp: Using the Customer Service Window in Automations
- Why Old WhatsApp Voice Notes Appear Blank in Conversations
- Why WhatsApp Templates Are Rejected with an 'Invalid Format' Error
- Why You Can't Edit Certain WhatsApp Templates
- Why Your WhatsApp Display Name Was Declined
- Why Your WhatsApp Message Wasn't Delivered