What is the On Submit Message Editor?

The On Submit Message Editor controls what parents see immediately after they submit a Form or Survey. Instead of a plain confirmation, you can design a branded thank-you message with custom formatting, images, and layout that looks great on any device.

Why Use Custom Thank You Messages?

Professional formatting: Add headings, bold text, colors, emojis, links, and images to create a polished confirmation experience.

Brand consistency: Match your center's fonts, colors, spacing, and visual style so every touchpoint feels cohesive.

Better readability: Use background blur and message box colors to make text stand out, even over busy background images.

Mobile-optimized: Control how your message looks on desktop and mobile separately—no need to compromise.

See it live: Preview changes in real-time against your actual form background before publishing.

Save time: Design thank-you screens right in the form builder—no need for separate landing pages or redirects.

How to Customize Your Thank You Message

  1. Log into your Enrollio account.
  2. Go to Sites → Forms/Surveys → Builder.
  3. Click + Add Form/Survey to create a new form, or click the ⋮ (three dots) → Edit on an existing form to open the Builder.
  4. Design your form fields, then click Settings → On Submit.
  5. From the dropdown, select Message.
  6. Use the rich text editor to write your headline and supporting text. You can:
    • Change text size, color, and background color
    • Add bold, italics, and alignment
    • Insert bullet or numbered lists
    • Add links and images
    • Include custom values (like parent name or child's name)
  7. In Message Styling, set:
    • Background color for the message box
    • Text weight (regular, bold, etc.)
    • Corner radius for rounded edges
    • Margin and padding for spacing
  8. Toggle Background Blur ON to soften busy background images and improve text readability. (Only available when you have a background image set.)
  9. Switch between Desktop and Mobile views to customize each experience independently.
  10. Use the Preview panel to see exactly how your thank-you message will look.
  11. Click Save when you're done.
Pro Tip: Use a warm, personal message that confirms what happens next—like "Thanks! We'll reach out within 24 hours to schedule your tour" or "Your enrollment form is submitted. Check your email for next steps." Parents appreciate knowing what to expect.

Frequently Asked Questions

Can I use both a Message and a Redirect at the same time?
No. You choose one default behavior. If you use conditional logic, you can override the default with a different message or redirect when specific conditions are met.

Do automations depend on the thank-you message?
No. Automations triggered by form submissions run independently of what parents see on screen. Your automations will fire whether you show a message, redirect, or do nothing.

Why don't custom values show up in the preview?
Some custom values (like parent name or child name) only populate when a real parent submits the form. The preview shows placeholders, but actual submissions will display the correct information.

Can I show different thank-you messages to different parents?
Yes! Use conditional logic to show different messages based on how parents answer your form questions—like one message for tour requests and another for waitlist signups.