Where to Find Survey Responses in Enrollio

Surveys help you collect feedback from families—whether it's post-enrollment satisfaction, tour experience, or program preferences. But once a parent submits a survey, where do those answers actually go?

This article shows you exactly where survey responses are stored, how to view them, how they connect to family records, and how to export responses for your team.

What Are Survey Submissions?

Survey submissions are the individual responses families provide when they complete your surveys. Each submission is stored in Enrollio and can be viewed in two places:

  • The Submissions tab under Surveys (all responses in one place)
  • Within the family's contact record (their specific answers)

Why Viewing Survey Responses Matters

Knowing where to find survey answers ensures you never miss valuable parent feedback and can act on it quickly.

  • Access all responses from one centralized location
  • Export responses for analysis or staff review
  • Automatically update family records with submitted data
  • Filter responses by specific survey

How to View All Survey Submissions

To see all responses across your surveys:

  1. Go to Sites in the main navigation
  2. Hover over Surveys, then click Submissions
  3. The Responses table shows each submission with family details, timestamp, and answers
  4. Click any entry to see the full submission details
  5. Use the survey filter dropdown in the top-left to view responses from a specific survey

[SCREENSHOT: Enrollio dashboard showing Sites > Surveys > Submissions navigation path and the Responses table with sample survey submissions listed]

Viewing Survey Answers in Family Records

Survey responses also appear within the parent or family's contact profile:

  • Mapped fields (like name, email, phone) automatically update the family record
  • Other answers appear under the "Survey | [Survey Name]" dropdown in the family's information section

This makes it easy to see a family's feedback without leaving their profile.

[SCREENSHOT: Family contact record showing the Survey dropdown section with submitted answers visible]

Exporting Survey Submissions

Need to share responses with your team or analyze them in a spreadsheet? Click the blue Export button at the top right of the Submissions view.

Enrollio will email you a download link with all the survey data.

[SCREENSHOT: Submissions page highlighting the Export button in the top right corner]

Pro Tip: Export survey data monthly to track trends in parent satisfaction or program interest over time.

Frequently Asked Questions

Can I trigger an automation based on survey answers?

Yes! Use the "Survey Submitted" trigger in your automations to send follow-up messages, create tasks, or notify staff based on responses.

Do survey answers automatically update the family record?

If your survey includes fields that match family properties (like email, phone, or custom fields), those fields will automatically update in the contact record.

Can I track multiple submissions from the same family?

Yes. All submissions are tracked independently—even if a family submits the same survey multiple times. This is helpful for recurring check-ins or event feedback.

How do I know which survey a response came from?

Each submission record displays the survey name. You can also filter the Submissions view by survey using the dropdown menu.

Related Articles

  • Automation Trigger – Survey Submitted
  • How to Create a Survey in Enrollio
  • Exporting Survey Responses