How to Set Up PayPal for Online Payments

Connect your PayPal account to Enrollio so families can pay tuition, registration fees, and deposits online. This integration works seamlessly with payment forms, invoices, and enrollment pages.

What You'll Need

  • A PayPal Business account (not a personal account)
  • Admin access to your Enrollio account
  • About 5 minutes to complete the setup

Step-by-Step Setup

1. Navigate to Payment Settings

  1. Log into your Enrollio account
  2. Click Settings in the left sidebar
  3. Select Payments from the menu
  4. Click the Integrations tab

[SCREENSHOT: Enrollio Settings menu with Payments > Integrations highlighted]

2. Connect Your PayPal Account

  1. Find PayPal in the list of payment providers
  2. Click Connect PayPal
  3. You'll be redirected to PayPal's login page
  4. Sign in with your PayPal Business account credentials
  5. Review the permissions Enrollio is requesting
  6. Click Grant Access to authorize the connection

[SCREENSHOT: PayPal authorization screen showing Enrollio permission request]

3. Confirm the Integration

Once connected, you'll be redirected back to Enrollio. You should see:

  • A green checkmark next to PayPal
  • Your PayPal business email displayed
  • Status showing as "Active"

[SCREENSHOT: Enrollio Payments page showing PayPal successfully connected with active status]

💡 Pro Tip

Set PayPal as your default payment method if most of your families prefer it. Go to Settings > Payments > Default Settings and select PayPal from the dropdown.

Where PayPal Works in Enrollio

Once connected, families can use PayPal to pay through:

  • Enrollment forms — Accept registration fees and deposits during sign-up
  • Invoices — Send payment requests for tuition and fees
  • Payment forms — Standalone payment pages for flexible billing
  • Enrollment pages — Take payments directly on your website

Testing Your PayPal Integration

Before going live, test the payment flow:

  1. Create a test invoice or payment form
  2. Use your own email address as the recipient
  3. Complete a small test payment ($1 works fine)
  4. Verify the payment appears in both Enrollio and your PayPal account
  5. Refund the test payment through PayPal

Managing PayPal Payments

View Transaction History

To see all PayPal payments received through Enrollio:

  1. Go to Payments in the left sidebar
  2. Click Transactions
  3. Filter by payment method: PayPal

Issue Refunds

Refunds must be processed through your PayPal account directly. Enrollio will automatically sync the refund status within a few minutes.

Disconnect PayPal

If you need to disconnect or switch PayPal accounts:

  1. Go to Settings > Payments > Integrations
  2. Click the three dots next to PayPal
  3. Select Disconnect
  4. Confirm the action

⚠️ Important

Disconnecting PayPal will not affect past transactions, but families won't be able to pay outstanding invoices until you reconnect or set up an alternative payment method.

Troubleshooting

"Authorization Failed" Error

This usually means you're using a personal PayPal account instead of a business account. Upgrade to PayPal Business (it's free) and try connecting again.

Payments Not Appearing in Enrollio

Wait 5-10 minutes for the sync to complete. If payments still don't show up, disconnect and reconnect your PayPal integration.

Parents Can't Select PayPal at Checkout

Make sure PayPal is enabled for the specific form or invoice you're using. Edit the form and check the payment methods section.

Need Help?

If you're still having trouble setting up PayPal, contact our support team at support@enrollio.com. Include a screenshot of any error messages you're seeing.