How to Fix Google Calendar Writer Access Error
If you're connecting your Google calendar to Enrollio and see this error message, don't worry — it's a quick permissions fix:
"You need to have writer access to sync appointments to the selected Google Calendar. Please check with the Google Calendar owner in case syncing is required."
This happens when the Google account you've connected to Enrollio doesn't have permission to make changes to the calendar you're trying to sync. Here's how to fix it.
[SCREENSHOT: Error message showing writer access requirement in Enrollio calendar settings]Who This Applies To
This guide works for both:
- Group calendars — shared calendars for tour scheduling or staff availability
- Individual calendars — personal calendars for specific staff members
How to Grant Calendar Access
The owner of the Google calendar needs to complete these steps:
Step 1: Open Google Calendar Settings
Log into the Google account that owns the calendar and go to calendar.google.com.
[SCREENSHOT: Google Calendar interface showing calendar list on left sidebar]Step 2: Access Calendar Sharing Settings
Hover over the calendar you want to sync with Enrollio, click the three-dot menu icon, and select Settings and Sharing.
[SCREENSHOT: Three-dot menu with Settings and Sharing option highlighted]Step 3: Add the Enrollio User
Scroll down to the Share with specific people section and follow these steps:
- Click Add People
- Enter the email address of the Google account that's connected in Enrollio
- Set the permissions to Make changes to events
- Click Send to save
What Happens Next
Once you've granted access, your Google calendar will sync with Enrollio. Tour bookings, staff appointments, and other calendar events will now flow between both platforms automatically.
If you're still seeing the error after following these steps, try disconnecting and reconnecting your Google calendar in Enrollio.
Common Questions
Do I need to do this for every staff member?
Yes, if multiple staff members are syncing their own calendars. Each person needs writer access to their specific calendar.
What if I don't own the calendar?
Contact the calendar owner (often your IT admin or the person who created the shared calendar) and ask them to follow these steps for you.
Will this give Enrollio access to my entire Google account?
No, this only grants access to the specific calendar you're sharing. Your emails, files, and other Google services remain separate.