Overview
Stay informed when your calendar or video conferencing integrations disconnect. You'll receive notifications via email, text message, and push notifications (web and mobile app) so you can take quick action and minimize disruptions to your tour bookings and parent communication.
Notifications are triggered for disconnections from the following integrations:
- Google Calendar
- Outlook Calendar
- iCloud Calendar
- Zoom
- Microsoft Teams
These notifications help ensure your daily tasks remain uninterrupted by providing disconnection alerts along with simple reconnection steps.
How to Manage Your Notification Preferences
Enable or Disable Notifications
You can control your notification preferences from your profile settings:
- Navigate to My Profile > Notifications
- Scroll to the Calendar section
- Enable or disable each type of notification based on your preference:
- ✅ In-App
- ✅ Email
- ✅ Text Message
Push notifications are supported on both the web app and mobile app.
[SCREENSHOT: Profile settings page showing the Notifications section with Calendar integration notification toggles for In-App, Email, and SMS]What Notifications Look Like
Once enabled, you'll receive notifications when any supported integration disconnects:
Email: Includes the integration name, consequences, and reconnection steps.
[SCREENSHOT: Example email notification showing calendar disconnection alert with reconnection instructions]In-App Notification: Shown on your web browser and mobile device.
[SCREENSHOT: In-app notification banner displaying calendar disconnection alert]Text Message: Sent directly to your configured phone number with integration and account details.
[SCREENSHOT: Example SMS notification text showing calendar disconnection message]Important Notes
📌 Pro Tip: By default, email and in-app notifications are enabled. You can update your preferences at any time by visiting My Profile > Notifications.
Who receives these notifications: Only you will receive disconnection notifications for your calendar integrations. Center administrators won't receive alerts for your personal calendar disconnections.
Text message delivery: Text messages will only be sent if you have a phone number configured in your account settings. If no number is set, text messages won't be sent.
Communication costs: Email and text message notifications may incur charges depending on your account setup and configuration. Review your communication settings to understand any applicable costs.