How to Redirect Parents to a Specific Page After Signing a Contract

Overview

You can redirect parents to a specific web page after they sign your contract or complete a payment on an invoice generated from the contract. This creates a seamless experience — whether you're showing them a thank-you page, leading them to schedule their first day, or sharing important enrollment next steps.

1. Enable Global Custom URL Redirection

Set up a default redirect that applies to all your contracts unless you override it for a specific document.

Navigate to Documents & Contracts

In the left menu, go to Payments → Documents & Contracts.

Open Settings

Click the Settings button at the top-right (gear icon), then select Document Settings from the sidebar.

Toggle on "Redirect to a Custom URL"

Flip the switch to enable it globally for all contracts. Enter your URL (e.g., https://yourschool.com/welcome).

Choose whether to open the page in the existing tab or a new tab, then click Save.

2. Set Up a Custom URL Per Contract

Override the global redirect for a specific contract — useful for enrollment agreements, field trip forms, or enrollment completion documents that need different next steps.

Create or Edit a Contract

From Documents & Contracts, open any existing contract or click + New to create one.

Open Contract Settings

At the top, click Settings → Document Settings.

Enable Redirect & Enter URL

Toggle on Enable redirection to custom URL. Enter your desired URL and select whether it should open in the same tab or a new tab.

Save Your Contract

Click Save or Send as needed.

3. Redirection After Payment

If you've enabled a payment option within your contract, the same redirect settings apply once the parent completes their payment.

• Global Setting: If enabled, parents are automatically redirected after payment is processed.
• Contract-Level Setting: If you've enabled and specified a URL for that specific contract, it takes priority.

4. Troubleshooting & Tips

Test Before Sending

Use the Preview option in your contract editor to confirm the redirect works as expected.

Override Logic

Contract-specific redirects always override global redirects. If you want to use only the global redirect, turn off or remove the contract-level setting.

Broken Links

Double-check your URLs include https:// at the beginning. Test the link in a browser before adding it to your contract.

5. Common Use Cases

Thank-You Pages

Direct new families to a personalized welcome page after they sign their enrollment agreement.

Next Steps

Prompt parents to complete onboarding tasks immediately after signing — like uploading immunization records or scheduling their child's first day.

Important Information

Share your parent handbook, what-to-bring list, or center policies right after contract completion.

Reviews

After families sign a completion agreement at the end of the year, redirect them to leave a review on Google or Facebook.