Stay focused and minimize interruptions with Spam Tagging for mobile
This feature automatically flags suspicious calls with a clear "Spam Likely" label, helping you and your team avoid distractions and stay focused on what matters—your families and enrollments.
Spam Tagging is available on the Enrollio mobile app for versions 3.97.3 and above.
What is Spam Tagging on Mobile?
Spam Tagging is a real-time call identification feature that marks potentially unwanted calls with a visible "Spam Likely" label. This label appears consistently across all stages of the call experience—from incoming call screens to call logs and call detail views.
This helps you quickly determine whether a call should be answered, ignored, or reviewed later.
Key Benefits of Spam Tagging
Spam Tagging improves your team's efficiency by identifying suspicious calls in real time, reducing wasted time and unnecessary interruptions.
- Clearly flags suspicious numbers with a "Spam Likely" tag
- Works across all key call views: incoming call screen, live call screen, call logs, and call details
- Supports both iOS and Android devices
- Requires no setup or manual activation
- Enhances focus by reducing time spent on unwanted calls
- Improves visibility for teams handling large call volumes from parents and prospective families
How to Use Spam Tagging
Once your app is updated to version 3.97.3 or higher, Spam Tagging activates automatically. There are no configuration steps required.
Below are the key places where Spam Tagging will appear:
Incoming Call Screen
When a suspicious number calls, the incoming call screen displays a "Spam Likely" tag at the top of the caller ID information. This immediate warning helps you decide whether to accept or decline the call.
[SCREENSHOT: Incoming call screen on mobile showing "Spam Likely" tag above caller information]
In-App Call Screen
If you answer the call, the "Spam Likely" label remains visible on the in-call interface. This helps confirm the nature of the call throughout its duration.
[SCREENSHOT: Active call screen showing "Spam Likely" label during an ongoing call]
Call Logs
Open your recent call history to see the "Spam Likely" tag applied directly in the call list. This lets you instantly identify which calls were flagged without needing to tap into each one individually.
[SCREENSHOT: Call logs screen with multiple entries, showing "Spam Likely" tag on flagged calls]
Call Details View
Tap on any individual call record to see a detailed view where the "Spam Likely" label is prominently displayed. This ensures full visibility, even if the call was missed or dismissed.
[SCREENSHOT: Individual call detail screen showing "Spam Likely" label and full call information]
Frequently Asked Questions
Is Spam Tagging available in all mobile app versions?
No. This feature is only available in Enrollio mobile app version 3.97.3 or higher. Update your app through the App Store or Google Play to access this feature.
Can I disable Spam Tagging?
Currently, Spam Tagging is a built-in feature and cannot be manually disabled.
How does the system determine which calls are spam?
Spam Tagging is powered by third-party reputation data providers. These systems analyze calling patterns and known spam reports to identify potential spam calls.
Does Spam Tagging work on both Android and iOS?
Yes. This feature is supported on both platforms as long as your app is updated to version 3.97.3 or higher.
Will Spam Tagging interfere with regular calls from parents?
No. Only numbers identified as potentially suspicious will be labeled. Regular calls from parents and prospective families remain unaffected.