What is Multi-Language Support for Voice AI?
Enrollio Voice AI supports multiple languages so your prospective families are greeted and assisted in the language that feels natural to them. Configure your agent's language, choose an appropriate voice, and localize your experience for multilingual markets with minimal effort.
This feature lets you create and deploy Voice Agents in multiple languages, allowing you to connect with families from diverse backgrounds in your community.
Key Benefits of Multi-Language Voice AI
Expanding your Voice AI capabilities to multiple languages provides several advantages for your childcare business:
- Reach More Families – Engage with prospective families in their native language for a more personalized experience.
- Seamless Language Selection – Easily choose from 26 supported languages to match your community's needs.
- Diverse Voice Options – Access a library of 80+ voices, each tailored to specific languages for more natural conversations.
- Enhanced Parent Experience – Improve satisfaction with accurate and clear responses in their preferred language.
- Effortless Configuration – Simple dropdown selection makes it easy to set up Voice Agents in different languages.
Supported Languages
Voice AI supports 26 languages, including:
English, German, Spanish, French, Portuguese, Italian, Dutch, Hindi, Japanese, Polish, Romanian, Turkish, Vietnamese, Swedish, Norwegian, Russian, Indonesian, Greek, Danish, Finnish, Chinese, Korean, Slovak, Bulgarian, Malay, Hungarian.
Some voices also offer multilingual support (English and Spanish).
How to Configure Language for Voice AI
Setting up a Voice Agent in a different language takes just a few minutes. Follow these steps:
Step 1: Open a Voice AI Agent
From the left navigation bar, choose AI Agents.
Select the Voice AI tab on the top ribbon.
[SCREENSHOT: Left navigation showing AI Agents menu item, with Voice AI tab highlighted in top ribbon]Step 2: Open Voice AI Agent List
Select Agent List from the secondary top navigation ribbon.
Locate the agent you'd like to update and click the agent's name to open the Agent Details.
[SCREENSHOT: Agent List view with an agent name highlighted, showing where to click to access Agent Details]Step 3: Select Desired Language
Use the dropdown menu to choose one of the supported languages.
Your greeting will automatically update to align with the selected language for a seamless experience. You can review and edit this message in the Agent's Initial Message box.
[SCREENSHOT: Agent Details page showing language dropdown menu with multiple language options]Step 4: Choose a Voice
Once a language is selected, the available voices will update automatically.
Browse and select the voice that best fits your needs.
[SCREENSHOT: Voice selection interface showing filtered voices for selected language]Step 5: Save and Deploy
Once everything is configured, save your settings.
Test your Voice Agent before deploying to ensure it sounds natural and professional.
Best Practices for Optimal Performance
To maximize the effectiveness of your multilingual Voice AI, keep these best practices in mind:
Select the Correct Language
The Voice Agent will only process and respond in the language configured, so ensure you choose the right one during setup.
Avoid Language Prompts
Don't include explicit language instructions in your prompts, as this may cause confusion. The platform automatically detects and operates in the selected language.
Update Greeting Messages
Customize the greeting message to match the selected language for a smooth and natural interaction with families calling your center.
Frequently Asked Questions
How many voices are available for each language?
Our library includes over 80 voices, and the selection updates automatically based on the chosen language. More voices will continue to be added over time.
Can I change the language of an existing Voice Agent?
Yes, you can update the language selection within the configuration settings. However, you should also update the greeting message to align with the new language.
Will additional languages be added in the future?
Yes! We're continuously working to expand our language and voice offerings to better support childcare centers serving diverse communities.
When I change the Agent's Language, does the greeting update automatically?
Yes. Changing the Language in Agent Details instantly auto-translates the Agent's Initial Message into the selected language. Make sure you review the translation and make any needed edits before saving.