Overview
The Knowledge Base helps you train Enrollio AI with content about your childcare program. This updated interface makes it easier to see what content you've added, where it comes from, and how to manage it.
When families interact with your AI assistant, it draws answers from your Knowledge Base — so keeping it current and comprehensive helps provide better responses about your programs, policies, and enrollment process.
Navigation: AI Agents → Knowledge Base
Knowledge Base Landing Page
From the Knowledge Base landing page, you can view all your existing Knowledge Bases, create new ones, and open any Knowledge Base to manage its content sources.
[SCREENSHOT: Knowledge Base landing page showing list of existing Knowledge Bases with Create button highlighted]What's New in the Knowledge Base Interface
Summary View
Each Knowledge Base now opens with a Summary view that gives you a quick snapshot of all connected sources and overall structure. Use this to quickly check what content is currently available to your AI assistant.
[SCREENSHOT: Knowledge Base Summary view showing connected sources overview]Tabbed Data Sources
All your content sources are now organized into individual tabs. Each tab represents a different source type, making it simpler to add and manage content without switching between pages.
As we release new source types, they'll appear as additional tabs automatically.
[SCREENSHOT: Knowledge Base with multiple source tabs displayed]Knowledge Base Sources
When you open a Knowledge Base, you'll see tabs for each supported source type:
- Web Crawler — Pull content from your website or enrollment pages
- FAQ — Add common questions and answers about your program
- Web Search — Enable your AI to search current information
- Tables — Import structured data like tuition rates or schedules
- Rich Text — Write custom content directly in Enrollio
- File Upload — Upload PDFs, documents, or other files
Each tab shows the number of items you've added and provides quick actions to add or manage sources.
[SCREENSHOT: Individual source tab view showing connected items and Add button]Who This Interface Is For
The Knowledge Base interface is designed for:
- Admins — Managing Knowledge Bases and data sources
- Editors — Curating and maintaining content
- Viewers — Can see content but don't have management controls
What Didn't Change
This update only refreshes the interface. It doesn't affect:
- How you write or edit content
- User permissions or access levels
- How content is indexed or used by your AI assistant
- Any existing Knowledge Bases or sources you've already created
Rollout & Availability
The refreshed Knowledge Base interface is rolling out progressively. If you don't yet see the Summary view or tabbed layout, it will appear automatically as the update reaches your account. No action required on your part.
Frequently Asked Questions
Does the Summary view replace the individual source details?
No. The Summary view provides a high-level overview to help you see everything at a glance. Each source tab still contains all the detailed information and management options you need.
Can I add multiple sources of the same type?
Yes. You can add as many sources as you need under each source tab. For example, you might have multiple FAQs for different programs or age groups.
Will new data sources appear automatically?
Yes. As we release new source types, they'll appear as additional tabs. Your existing content and layout won't be affected.