Overview
Clear communication is critical for studios and education-focused businesses when following up with families or prospects. Previously, when an outbound call failed in Enrollio, users did not immediately see the reason for the failure, which caused delays in troubleshooting and follow-up.
What’s New
Outbound call failure reasons now display immediately on the dialer. This update:
Improves transparency by showing the error message right away.
Helps users take corrective actions quickly if needed.
Is currently available for calls made through the web dialer and Manual Actions.
Will be extended to the mobile app in an upcoming release.
Benefits
Faster troubleshooting with clear failure reasons.
Improved transparency for outbound calling.
Better follow-up with families and prospects through immediate visibility.
Notes
Mobile app support for this feature will be released soon.
Support
For any questions or assistance, please contact support@enrollio.ai