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Messaging Ramp Progress Card: Track and Optimize Your SMS Limits

Jomille
Updated

Gain a clear and actionable understanding of your SMS messaging limits and progression with the new Messaging Ramp Progress Card. This feature simplifies the ramp-up process, helping users unlock higher limits while ensuring smooth and informed usage of messaging capabilities.

 

Key Features

  1. Detailed Messaging Ramp Overview:
    • Current Level: Displays your current daily SMS limit and actionable steps to advance (e.g., “Unlock Level 2 by sending 250 messages by Jan 10, 2025”).
    • Locked Levels: Upcoming levels are marked with a lock icon, offering a motivational preview of the benefits they unlock.
    • Future Levels: Showcases the enhanced messaging capabilities available at higher levels.
  2. Step-by-Step Guidance:
    • Send Current Limit: Understand the requirements to fulfill your current limit and progress to the next level.
    • Temporary Block Notification: Learn about the 24-hour block after reaching the limit, part of the ramp-up protocol.
    • Unlock Next Level: Gain insights into how your daily SMS limit increases after meeting ramp-up criteria.
  3. Dynamic Messaging Experience:
    • Users at the highest level (Level 8) receive a congratulatory notification with guidance to contact the agency owner/admin for further upgrades.
    • Agency owners/admins can view both the Messaging Limit card and Messaging Ramp Progress card for better management.

How to Access This Feature

  1. Navigate to:
    Subaccount View → Settings → Phone Numbers → Advanced Settings → Messaging Limit
  2. View the Messaging Ramp Progress Card for a detailed snapshot of your progress.

Benefits of the Messaging Ramp Progress Card

  • Improved Clarity: Provides a visual and intuitive understanding of the messaging ramp process.
  • Enhanced Experience: Reduces confusion and ensures users can confidently progress through levels.
  • Actionable Insights: Helps users take specific steps to unlock higher messaging limits.
  • Fewer Support Requests: Minimizes inquiries related to SMS limits and progression, freeing up support resources.

This feature is now available for all sub-accounts on the messaging ramp. If you need assistance navigating or understanding your Messaging Ramp, contact our support team.

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