Different options to customize your sending email address and from name.
In this article we will go over the different options to customize your sending email address and from name.
Here’s a table on how it is masked in normal situations.
Places you can configure the sender's email:
Manual emails
Conversation tab
The From email will be the user logged in email by default:
Places you can configure the sender's email:
Automated email
Email template
Navigate to Marketing -> Emails, select (+ New), then Select the design editor and create a blank template, or edit an existing template by clicking on its pencil icon
Once you created the email template, click Settings from the 3 dots menut and configure the From name/address here
Bulk action - Send Email
Click Contacts ->Smart Lists -> Select Contacts -> Click Send Email
Add the From Name and From Email
Workflow settings
Click Automation -> Workflows -> Create Workflow or edit an existing flow
If creating a new flow, Select continue in the tile to Start from scratch
Click Settings and configure the sender details area and save the workflow
Workflow Send Email Action
Click on the + button > Select the "Send Email" option
Enter the From Name and From Email
