Once you've created a chat widget, you may want to review what contacts are submitting into the chat widget. (If you haven't set up a chat widget, stop here and go check out our article "How To Create and Add a Chat Widget to Funnels and Websites" to create one.)
Step 1: Viewing Chat Widget communications in Form Submissions
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Navigate to Forms > Submissions, and choose "Widget Form" from the dropdown menu.
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Here you'll be able to view all the widget responses.
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You can click into a contact to view their profile.
