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Restore Deleted Workflows

Charie

How to Restore Deleted Workflows

 

How to restore deleted workflows?

  • A new tab named "Deleted" is added in the workflow list page.

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  • User can go to the tab and all the workflows that are deleted will populate here.

  • User can click on the "Restore" button for the workflow they want to restore.

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Permissions?

  • Only the Admins will have the functionality to use this feature.

  • The restored workflow will not restore the permission it had before getting deleted, it will move to the root level.

FAQs

Q: For how long will the deleted workflows be present in the "Deleted" tab? 

A: The workflows will be removed from the "Deleted" tab after 90 days.

 

Q: Can I delete the workflow I just restored? 

A: No, the restored workflows can't be deleted for the next 48 hours.

 

Q: Will my workflow be in a published state post-restoring? 

A: No, upon successful restoration, the workflow will be placed in the Draft stage.

 

Q: Will all the information be available in the workflow after restoring it? 

A: Upon restoring a workflow, the contact information in the enrollment history and execution logs will stay intact. However:

  • Any contacts in the wait step will be removed from that particular execution.

  • The restored workflow will retain its original triggers and actions with the same configuration.

  • Any contacts that were in the workflow when it was deleted will not be restored.