We are thrilled to announce two fantastic new features for WhatsApp templates in Enrollio: Trigger Links and Automated Do Not Disturb (DND). These updates will help you engage better with your customers while respecting their preferences and staying compliant with WhatsApp messaging regulations.
What Are Trigger Links and Automated DND?
Trigger Links:
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Track Engagement: See who clicks on your WhatsApp message links and when.
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Automated Workflows: Set up automated actions based on link clicks. For instance, if a customer clicks a link for a specific dance class, automatically send them a follow-up message with more details or a discount code.
Automated DND:
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Easy Opt-Out: Customers can opt-out by replying with "Stop," "Unsubscribe," or "Stop Promotion."
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Customer Control: The DND status is removed when the customer replies back, allowing them to control their communication preferences.
How Can These Features Benefit Your Dance Studio?
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Boost Engagement: Understand which messages resonate with your customers and adjust your strategy accordingly.
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Save Time: Automate follow-up messages based on customer interactions.
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Respect Preferences: Easily manage opt-outs and stay compliant with regulations.
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Enhance Satisfaction: Give customers control over their communication preferences, maintaining a positive relationship.
Summary
Trigger Links and Automated DND are powerful tools designed to enhance customer engagement and satisfaction while respecting their preferences. We hope you're as excited about these features as we are and can't wait to see how they help your dance studio grow.
Thank you for choosing Enrollio as your dance studio's communication platform. We're committed to providing you with the best tools to help your business succeed. If you have any questions or need assistance, our customer support team is here to help.
Happy Dancing!