Restore Deleted Contacts
Within the Contact section of Enrollio, you may delete contacts from time to time for various reasons. Perhaps the information is outdated, they’re no longer a customer, the lead went ‘cold’, etc. You may accidentally delete someone you didn’t mean to delete, and you can restore that deleted contact back into the Enrollio. Here’s how:
Step 1: Deleting Contacts
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Within the Contacts section you may check one or more records, click the trashcan icon, and delete the record(s).
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You may also delete an individual from within their Contact Record.
Step 2: Restoring Contacts
There are a few options for restoring contacts - individually or using a bulk action.
Individually Restore Contacts: This is the option for individual contacts you wish to restore one at a time. You may check multiple contacts to restore as well.
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Navigate to Contacts > Restore Contacts.
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Click to check the box next to the Contact(s) you wish to restore.
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Click the “Restore” button in the top right.
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Click Confirm in the popup window to confirm the restoration.
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Now the contacts will be back in your Contacts list.
Bulk Action - Restoring Contacts: This option is used for restoring contacts that were deleted in bulk.
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Navigate to Contacts > Bulk Actions
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Using the Actions menu, click the three dots to open up the menu.
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Click “Restore”
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The Contacts will be added back to your list.
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You will see the Status shows as “Completed” once the process is done.
