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Conversation AI

Charie

This feature facilitates more efficient appointment bookings.

 

Welcome to the future of engaging and efficient business interactions! Our Conversation AI is here to transform the way you engage with customers and streamline appointment bookings. Let's explore this feature and how it simplifies communication.

 

Introducing Conversation AI

This feature facilitates more efficient appointment bookings. This AI operates in a suggestive mode, suggesting up to three responses to user queries. It's available for SMS, Facebook, and Instagram conversations, providing a seamless and dynamic communication experience.

 

Benefits of Suggestive Mode

The Conversation AI Bot's suggestive mode offers assistance, information, and support in a conversational manner. When you're ready to type a message on the Conversations page, the AI Bot steps in with up to three response suggestions, enhancing your communication efficiency.

 

How to Activate the Feature

Enabling this feature is a breeze. Just follow these simple steps:

  • Navigate to Location Settings: Head to the Location Settings section to get started.

  • Access Conversation AI: Within the Business Services category, find the Conversation AI tab. This is your hub for bot configuration and settings.

  • Set Up Your Preferences:

    • Calendar Selection: Pick a calendar for your booking link. This ensures that your contacts receive the correct booking and scheduling information.

    • Additional Questions: Customize the conversation flow by adding extra questions and answers that align with your business.

  • Select Supported Channels: Choose your preferred communication channels, including SMS, Facebook, and Instagram. Stay tuned for Google My Business (GMB) support as well!

  • Customize Conversation Flow: The AI Bot engages in a series of questions to understand the services your contacts are seeking, their preferred location, and their willingness to book an appointment.

  • Tailor Bot Responses: Personalize the AI Bot's responses to reflect your business and services. This customization enhances the AI's understanding and alignment with your business goals.

 

With these simple steps completed, your Conversation AI Bot is ready to shine on the "Conversation Page."

 

Seamlessly Engage on the Conversation Page

Experience the power of the Conversation AI Bot on the Conversation Page. Just click on the "Type a Message" box, and watch the magic happen. The AI Bot instantly provides you with three potential responses, making your communication smooth and effortless.

 

Our Conversation AI brings the future of communication to your fingertips. Engage with customers, facilitate appointment bookings, and elevate your business interactions. As we continue to enhance and refine this feature, you'll discover new possibilities and efficiencies that elevate your business to the next level.

 

Thank you for choosing our Conversation AI to revolutionize your communication approach. If you have any questions or need assistance, we're here to support you every step of the way.