Change your chat widget profile picture to better align with your business
How to Change the Profile Picture for the Chat Widget:
Step 1
Go to Settings> Integration
Step 2
On 'Google My Business' click 'Change Settings'
Step 3
Look for Profile Picture, then click 'Choose File'. Select the picture you want to use, then click update.
Upon changing the image and submitting it, an email is sent to the Google support team requesting the update of the image on their end. The turnaround time (TAT) for updating the image is between 24 to 48 hours.
You can visit your Google My Business Profile inside if you need to
