Regulatory Compliance and A2P10 DLC in Australia
Applies to Australia Studios Only
This is the Australian version of A2P10 DLC ensuring that studios are compliant and permitted to send text messages to your clients and families.
How to Submit Regulatory Compliance within Enrollio
STEP 1: Complete the Address Setup
Settings>>
Phone Numbers>>
Regulatory Bundle/Address>>
Create>>
Address Bundle>>
Complete the information >>
Submit >>
Address Submitted >>
Now choose "Regulatory Bundle"
STEP 2: Complete the Regulatory Bundle
Note: Choose mobile as you want to be able to text your clients and families
Next >>
Complete the Business Name and hit next >>
Documents are needed for the next step:
-
Business Name
-
Business Address
-
Business ID Number
Click the link: https://register.business.gov.au/
Get your ABN Document (link posted above). Grab the Document and then you can paste that for all 3 of the "Required Documents" and make sure on step 3(Business ID Number) you type in your ABN document. For step 2, you will be using the address in the previous step.
Once in your ABN account, grab your Record of Registration, which is underlined in blue in the example below ⬇️
Record of Registration Example:
Note: Helpful documents from Twilio: https://support.twilio.com/hc/en-us/articles/16066152436507-Understanding-Regulatory-Bundle-Rejections