The Send SMS action lets you stay in touch with your dance studio families via text messages. Use it to send personalized, automated messages that remind students and parents about classes, recitals, or special events. You can also customize your messages using dynamic fields (like {{contact.first_name}}) and include helpful attachments (such as links to class schedules or maps).
The Send SMS action is a powerful tool within your Enrollio automated workflows. It enables you to send tailored text messages that trigger based on events or schedules, ensuring that your studio families are always up-to-date. With personalization options, you can create messages that speak directly to your students and their parents, strengthening your communication and engagement.
The Send SMS action is ideal for scenarios where timely and targeted communication is essential at your dance studio. Typical uses include:
Class Reminders: Reduce no-shows by automatically sending class reminder texts.
Recital Updates: Notify parents and students about recital details or any last-minute changes.
Special Promotions: Inform your families about promotional events, workshops, or registration deadlines.
Schedule Changes: Alert students and parents when there are changes in class timings or locations.
Add the “Send SMS” Action
Open your workflow editor in Enrollio. You can either create a new workflow or select an existing one to update.
Drag and drop the “Send SMS” action into your workflow at the point where you want the text message to be triggered.
Name the Action
Assign a clear and descriptive name, such as “Dance Class Reminder SMS,” so you can easily identify it in your workflow.
Compose the Message
Message Content: Write the SMS content you wish to send. Personalize the message using dynamic fields like {{contact.first_name}} to tailor each message to the recipient.
Templates: If available, choose pre-designed SMS templates to quickly set up your message without starting from scratch.
Add Attachments (Optional)
Attach additional resources using URLs—for example, links to class schedules, studio maps, or sign-up pages for special events.
Test the SMS
Use the “Test Phone Number” field to preview how your message will look and to send a test SMS to ensure everything appears as expected.
Save and Test the Workflow
Save your workflow setup in Enrollio and run tests with sample data to confirm that the SMS sends under the correct conditions.
Imagine you want to reduce class no-shows and keep your studio families informed well in advance. Here’s how you can set up a multi-stage reminder for a dance class:
Trigger: A new dance class is booked.
Action (Wait): Set a delay to wait 24 hours before the scheduled class.
Action (Send SMS Reminder): Send the first reminder SMS 24 hours before class with a message like:
"Hi {{contact.first_name}}, this is a reminder that your dance class is scheduled for tomorrow at {{class.start_time}}. Get ready to groove!"
Action (Wait): Add another wait, this time for 1 hour before the class.
Action (Send Another SMS Reminder): Send a final reminder SMS 1 hour before class:
"Hi {{contact.first_name}}, your dance class begins in an hour at {{class.start_time}}. See you on the dance floor!"
Using this multi-stage approach ensures that your families receive timely reminders, reducing the likelihood of missed classes.
This guide is designed to help you effectively integrate SMS communication into your Enrollio workflows, ensuring your dance studio remains connected with its students and parents through every step of their dance journey. Enjoy enhanced communication and keep the rhythm going with every class!
