This article will go over the Email Services section of your settings and how to navigate/use it.
Domain Service
This is the tab where you will pick/determine your default provider. You can also enable reply tracking back into the system, and add service providers using the Add Service option.
Reply & Forward Settings
In this tab you can setup Forwarding, BCC, and forwarding to specific assigned users.
Note: If you reply from the other email system and not within platform, your replies will not be seen in platform and replies to you will not come back into system after.
You can also setup a specific reply-to address.
Note: Reply conversations cannot be tracked and will not come back into the conversation thread