Resending Membership Credentials

In this article we’ll go over how to resend membership credentials. This can be done a few different ways.

In this article we’ll go over how to resend membership credentials. This can be done a few different ways.

Part 1: Manually resending them

  • Navigate to your contact record in question

  • Find the email that went out with the membership credentials

  • Retry if the email failed, or copy and paste the information to send to the user directly

Part 2: Resetting and Resending

  • Navigate to your contact record in question

  • Scroll down on the left hand side of the contact

  • Select “Change Password”

  • Here, you can generate a new password and either copy and send that manually, or send an email notification of the change.

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