Your Google Calendar connection with Enrollio may break for a few common reasons:
Expired Connection:The connection may expire if any user (such as an instructor or studio manager) changes their Google account password. This typically causes the main refresh token to expire.
Account Changes:Changes in your linked Google account—for example, updates to security settings—may result in Google revoking the access token that keeps your calendar synced with Enrollio.
Token Refresh Issues:Ideally, Google’s refresh token remains valid indefinitely. However, password updates or other security adjustments can force the token to expire, disrupting the connection.
For additional details, refer to Google’s documentation on token expiration:OAuth2 Expiration Details.
Your class schedules, rehearsal times, and appointments stored in Enrollio remain intact.
None of your existing Google Calendar events—like dance classes or studio events—are deleted. The issue only affects the synchronization token (oAuth).
Only the connection to refresh the token needs to be re-established.
If your Google Calendar is not syncing with Enrollio, follow these steps to re-establish the connection:
Reintegrate Your Google Connection:Start by logging in to Enrollio and follow the process to reconnect your Google account. This will generate a new access token and restore the sync between your calendar and Enrollio.
For Unassigned Calendars:• If you decide to remove a linked calendar (for instance, if you no longer use an outdated class schedule), click the trash icon next to the synced calendar. Please note that this action will remove all non-Enrollio events, so only use it if you no longer need that calendar.
For Group Calendars (Managing Multiple Instructors or Class Schedules):• Use this guide for team-based calendar reintegration:How to Fully Reintegrate Google Calendar for a Team Member.This process ensures that all connected appointments for instructors and group classes are properly synced without affecting your existing dance class schedules.
By simply reconnecting your Google Calendar with Enrollio, your schedule—and therefore your dance studio—will get back in rhythm. A quick reintegration resolves the issues caused by password changes or other Google account adjustments, letting you focus on what you do best: nurturing young dancers and keeping your studio in step.
Happy dancing—and here’s to a smooth, well-connected scheduling experience with Enrollio!
