The Product Completed workflow trigger activates when a student successfully completes a dance class, workshop, recital program, or other dance-related service. By automating actions—such as sending congratulatory messages, gathering feedback, and offering new class opportunities—this trigger helps you maintain connection with students and parents while streamlining your studio’s processes.
Enhanced Student Engagement: Automatically send celebratory emails or congratulatory messages after a class or program completion to keep students enthusiastic.
Streamlined Follow-Up Processes: Automate repetitive tasks like updating student records in your CRM or triggering targeted campaigns for upcoming classes, saving you time.
Improved Customer Satisfaction: Ensure timely communication that recognizes each student's progress and achievements, fostering a sense of accomplishment and loyalty.
Data-Driven Insights: Utilize feedback and completion data to tailor your class offerings and refine scheduling or curriculum decisions.
Upselling Opportunities: Provide personalized offers on advanced classes, workshops, or dance merchandise to encourage further enrollment and participation.
Follow these steps in Enrollio to set up the trigger for your dance studio:
Access Workflow Settings: Navigate to the "Automation" section. Create a new workflow from scratch or choose an existing workflow where you want to implement the "Product Completed" trigger.
Add a New Trigger: Click “Add New Trigger” and select "Product Completed" from the dropdown menu.
Name Your Trigger: Provide a descriptive name, such as “Ballet Class Completion Follow-Up.”
Set Filters: Customize your trigger by setting filters specific to your studio environment:
Product: Specify the dance class or program (e.g., “Beginner Ballet Workshop”) that will activate the workflow upon completion.
Operator: Use operators like “Is any of” to include specific classes or “Is none of” to exclude particular programs.
Save the Trigger: Click the save button to confirm your setup.
Test and Publish: Validate the workflow using sample data to ensure accuracy. Once verified, enable the publish toggle to activate the workflow.
Here are some practical examples of how your dance studio can utilize the Product Completed trigger:
Post-Class Celebration and Upsell: Scenario: After a dance class, you want to celebrate the achievements of your students, gather feedback, and encourage continued enrollment in advanced classes.
Trigger Setup:
Trigger: Product Completed
Filter: Product is “Beginner Ballet Workshop”
Outcome: Automatically send a congratulatory email with a feedback survey and include a personalized invitation to sign up for an advanced dance class with an exclusive discount.
Membership Renewal Reminder: Scenario: Your studio runs monthly membership packages. Once a membership period ends, you need to inform families of renewal options.
Trigger Setup:
Trigger: Product Completed
Filter: Product is “Monthly Dance Membership”
Outcome: Send a reminder email with details about renewal options and special incentives like loyalty discounts.
Team Notification for Follow-Up: Scenario: When a student finishes a specially designated dance program, your team should know to schedule follow-up consultations or in-studio meetings.
Trigger Setup:
Trigger: Product Completed
Filter: Product is “Special Performance Training”
Outcome: Update the student’s profile in your CRM and notify the studio manager to arrange a follow-up meeting.
Event Participation Acknowledgment: Scenario: After a dance recital or workshop event, you want to thank everyone and award a participation certificate.
Trigger Setup:
Trigger: Product Completed
Filter: Product is “Annual Dance Recital”
Outcome: Send a thank-you email along with a digital certificate of participation to students and parents.
Retention Campaign for Advanced Programs: Scenario: To keep your students engaged, you want to introduce additional challenges or advanced classes after they complete a foundational dance program.
Trigger Setup:
Trigger: Product Completed
Filter: Product is “Introductory Dance Program”
Outcome: Automatically send a message congratulating the student and provide information on advanced classes available at your studio, complete with enrollment incentives.
Can this trigger handle multiple dance classes or programs in one workflow?Yes, you can configure the workflow to activate for multiple products by adding more filters or using broader criteria such as “Is any of.”
What happens if the same student completes multiple classes?The trigger will activate each time a class or program is completed. Use conditions or cooldown periods within Enrollio to avoid sending redundant follow-up messages.
How can I ensure personalized communication for different classes?You can set up separate workflows for each class or use filters and conditions to tailor actions based on the specific dance program completed.
Can this trigger integrate with other workflow actions?Absolutely. The Product Completed trigger can be combined with actions such as “Send Email” or “Add Tag” to build comprehensive automation strategies for your studio.
How do I handle incomplete or missing student information in workflows?Incorporate validation conditions within the workflow to check for missing data. This helps trigger alerts for manual updates as needed, ensuring a smooth process.
By adapting the Product Completed trigger for your dance studio, you’ll streamline follow-up tasks, improve student engagement, and cultivate long-term relationships with your families. Enrollio’s flexible automation empowers you to focus on what matters most—nurturing a thriving, creative, and joyful dance community.
