The Send Review Request action allows you to send a request for feedback or reviews after a class, recital, or event.
This action is customizable to use different communication channels (e.g., email or SMS), ensuring that your studio’s tone and brand come through clearly.
Default Name: "Send Review Request"
You may rename this action as needed to fit your studio’s workflow—perhaps something like "Ask for Dance Review."
This action sends a review request to a contact.
You can specify the type of review request (such as via email) and configure the content of the message through the Reputation Settings.
For example, after a dance class or recital, you can prompt parents with a message asking for their feedback on the performance and their experience at your studio.
Action Name:
Set a name for the action (default is "Send Review Request").
This field is mandatory.
Review Type:
Select the type of review request you’d like to send.
Options include "E-mail" or, if applicable, "SMS".
Choose according to how your dance studio prefers to communicate with its families.
Message Configuration:
Configure the content of the message by clicking on the "Reputation Settings" link.
Customize your template to include details such as:
A thank you note for attending the class or recital.
A request for feedback on your dance lessons.
A link to your review platform where parents can easily leave a comment.
Action Name:
Set a name specific to your routine; for instance, "Send Dance Class Review Request".
Review Type:
Choose “E-mail” if you plan to send review requests after each class or event.
Alternatively, select “SMS” if your studio often communicates via text.
Message Configuration:
Click on the "Reputation Settings" link.
Customize the message template to reflect your studio’s personality, for example:
Thank you for joining our class!
We’d love your feedback to help us make our dance lessons even better.
Please click the link to share your thoughts.
To effectively set up a review request after a dance class or recital, consider the following configuration:
Trigger:
Select a trigger such as "Class Completed" or "Recital Finished".
Action Configuration:
Action Name: "Send Dance Review Request"
Review Type: "E-mail"
Message Configuration:
Include a thank you note for attending the class.
Ask for a brief review to help your studio improve.
Provide a link to the review site tailored to your preferences.
By following these steps, you can ensure that your contacts receive timely and thoughtful requests for feedback, enhancing how your dance studio connects with its community and continually improves your offerings.
Remember to adjust all settings to your studio’s brand and communication style. Happy dancing, and enjoy gathering wonderful feedback from your dance family with Enrollio!
